Returns
Our return policy is strictly 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges
We will replace, refund, or issue a store credit, for items if they are defective or damaged in transit. Please email us for support at cadrys@cadrys.com.au and when advised to do so, kindly send your item to our distribution center:

Cadrys Pty Ltd
130-136 Browns Road
Noble Park, Melbourne
Victoria, 3184

Refunds (if applicable)
Once your return is received and inspected, we will send an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be automatically applied to your credit card or via your original form of payment. 

Your refund can take 10 business days from approval. 

When returning any item, we strongly recommend using a trackable shipping service or purchasing freight insurance.